Terms and Conditions

1. Introduction

Welcome to IRASTO Weight Loss. By accessing or using our website (irastoweightloss.com), you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our website, including all information, services, and resources available through it. If you do not agree with any part of these terms, you are advised not to use our website. Your continued use of the site constitutes acceptance of these Terms and Conditions.


2. Eligibility

By using IRASTO Weight Loss services, you confirm that you meet the following eligibility criteria:

  • Age Requirement: You must be at least 18 years old to access and use our services. If you are under 18, you may only use our services with the involvement of a parent or guardian.
  • Geographical Limitations: Our online programs are available to users across India. In-person programs are currently only available in Bengaluru, with plans to expand to other cities in the future.
  • Health Status: You agree that you are solely responsible for consulting with your healthcare provider before enrolling in any of our weight loss programs, especially if you have any pre-existing medical conditions like diabetes, PCOS, thyroid disorders, or other health concerns.

If you do not meet these eligibility requirements, you are not permitted to use our services.


3. Services Offered

IRASTO Weight Loss provides personalized weight loss programs, both online and in-person, designed to help individuals achieve sustainable health and wellness. Our services include:

  • Online Programs: Accessible throughout India, our online weight loss programs offer virtual support with expert guidance from physicians, nutritionists, dietitians, fitness trainers, and mental health professionals. These programs are customized to suit individual needs and can be accessed from the comfort of your home.
  • In-Person Programs: Available at our Bengaluru locations, these programs provide hands-on support, face-to-face consultations, and personalized assessments. Our in-person programs are overseen by our doctors and other allied specialities who are partnered with us and include regular fitness sessions, nutrition plans, and mental health support.
  • Medical Disclaimer: While our programs are supervised by medical professionals, IRASTO Weight Loss programs are not a substitute for professional medical advice, diagnosis, or treatment. We strongly recommend that you consult with your healthcare provider before beginning any weight loss program, especially if you have pre-existing conditions such as diabetes, PCOS, thyroid disorders, or other medical issues. The results of weight loss vary depending on individual circumstances, and IRASTO Weight Loss does not guarantee specific outcomes.

By using our services, you acknowledge and agree to this disclaimer.


4. Payment and Pricing

At IRASTO Weight Loss, we strive to make our programs accessible through transparent pricing and simple payment options.

  • Payment Methods: We accept payments through various secure methods, including credit cards, debit cards, net banking, and other standard online payment gateways. All payments are processed securely through third-party providers.
  • One-Time Payments: All our programs, both online and in-person, require a one-time payment. There are no recurring fees or subscriptions. Once you have completed the payment, you will have full access to your selected program for its duration.
  • Pricing Structure: The cost of our programs varies based on the type, duration, and level of support provided. Online programs range from Rs 7,500 to Rs 40,000, while in-person programs range from Rs 7,500 to Rs 50,000, depending on the program’s complexity and the extent of personalized care offered.
  • Refund Policy: Due to the personalized nature of our programs, IRASTO Weight Loss does not offer refunds once the program has been purchased and accessed. However, if you encounter any issues or challenges, our team is committed to working with you to resolve them and ensure a successful experience. Please reach out to our support team if you have concerns regarding your program.

By making a payment, you agree to the terms of our pricing and refund policy.


5. Medical Disclaimer

The programs offered by IRASTO Weight Loss are designed to support your weight loss journey through personalized plans supervised by our team of professionals, including physicians, nutritionists, dietitians, and fitness trainers. However, the information and guidance provided through our programs do not constitute medical advice and should not replace consultation with a qualified healthcare provider.

Before starting any weight loss or fitness program with us, we strongly recommend that you consult your doctor or healthcare professional, especially if you have any pre-existing medical conditions such as diabetes, PCOS, thyroid disorders, heart conditions, or any other health concerns.

By enrolling in our programs, you acknowledge that:

  • IRASTO Weight Loss is not responsible for any health issues, injuries, or complications arising from your participation in the program without proper medical consultation.
  • You are responsible for your own health and well-being, and it is your obligation to seek medical advice as needed before and during the program.

Our services are intended to complement, not replace, traditional healthcare. Always follow your doctor's recommendations and take personal responsibility for your health.

5.1 General Disclaimer Policy

The information provided on IRASTO Weight Loss is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting any weight loss program, fitness routine, or making significant lifestyle changes, especially if you have underlying medical conditions like diabetes, PCOS, or thyroid issues.

By using our services, you acknowledge that any actions you take based on the information provided by IRASTO Weight Loss are at your own risk. We do not guarantee specific outcomes, and individual results may vary based on personal factors, including health status and adherence to the program.

Results Disclaimer:

The testimonials, success stories, and case studies presented on our website reflect individual experiences. They are not a guarantee that all users will achieve the same results. Weight loss outcomes may differ based on various factors such as personal commitment, health status, and program adherence.

Third-Party Links and Content Disclaimer:

Our website may contain links to third-party websites for your convenience. IRASTO Weight Loss does not endorse, control, or take responsibility for the content or practices of any third-party websites. Users are encouraged to review the privacy policies and terms of use of these external websites before engaging with them.

  • No Warranties: While we strive to provide accurate and up-to-date information, IRASTO Weight Loss makes no warranties or representations regarding the completeness, accuracy, or reliability of any information on this website. We are not liable for any losses or damages arising from the use of our website or services.

6. User Responsibilities

When participating in IRASTO Weight Loss programs, you agree to the following responsibilities:

  • Providing Accurate Information: You must provide complete and accurate information about your medical history, current health conditions, and lifestyle. This information is crucial for us to create a personalized and effective weight loss plan. Any omission or misrepresentation of your health status may affect the outcomes of your program.
  • Following Program Instructions: You are responsible for following the instructions and guidance provided by our team of experts, including diet plans, fitness routines, and mental health advice. Consistent adherence to the program is essential for achieving desired results.
  • Consulting Your Doctor: It is your responsibility to consult your healthcare provider before beginning any program, particularly if you have pre-existing medical conditions (e.g., diabetes, PCOS, thyroid disorders) or any concerns about how the program may affect your health.
  • Personal Commitment: The success of the program depends on your commitment and effort. You are responsible for actively participating, staying motivated, and applying the strategies and recommendations provided by the program.
  • Reporting Any Issues: If you experience any adverse effects or have difficulties following the program, it is your responsibility to notify our team immediately. We are here to support you and adjust the program as needed to ensure your well-being.

By enrolling in and participating in our programs, you acknowledge these responsibilities and agree to follow them for the best possible outcome.


7. Cancellation and Termination

At IRASTO Weight Loss, we strive to provide a seamless experience for our clients. Below are the policies regarding cancellations and program termination:

Cancellation Policy:

  • One-Time Payment Programs: Since all of our weight loss programs require a one-time payment, cancellation after payment has been made is not permitted. Once you have access to the program, the service is considered delivered.
  • No Refunds: Due to the personalized nature of our services, IRASTO Weight Loss does not offer refunds once a program has been purchased and accessed. We encourage you to reach out to our support team if you have any issues with the program, and we will work with you to resolve them.

Termination by Us:

  • Breach of Terms: We reserve the right to terminate your access to our services if you violate these Terms and Conditions, provide false information, misuse the program, or engage in any illegal or unethical behavior. No refunds will be issued in such cases.
  • Program Modification: IRASTO Weight Loss reserves the right to modify or discontinue any of our programs at any time. In such cases, we will provide notice and make reasonable efforts to ensure the continuity of service or provide alternative solutions.

User-Initiated Termination:

  • Program Discontinuation: If you wish to discontinue your participation in any of our programs, you may do so at any time. However, you will not be eligible for a refund or compensation for any unused portion of the program.

If you have any questions or require assistance with cancellation or termination, please contact our support team.


8. Intellectual Property Rights

All content, materials, and intellectual property displayed on the IRASTO Weight Loss website, including but not limited to text, images, graphics, logos, trademarks, videos, and software, are the exclusive property of IRASTO Healthcare Pvt. Ltd. or are used with proper authorization. This includes any customized plans, resources, and proprietary materials developed as part of our weight loss programs.

By accessing and using our website, you agree to the following:

  • Ownership: All content provided on the website, including program materials, remains the intellectual property of IRASTO Healthcare Pvt. Ltd. You are not permitted to copy, distribute, modify, or reproduce any part of the content without prior written consent.
  • Limited License: We grant you a limited, non-exclusive, non-transferable license to use the website and its content solely for personal, non-commercial purposes related to your participation in our weight loss programs.
  • Prohibited Use: Any unauthorized use of the website’s content, including downloading, sharing, or reproducing materials for commercial purposes, may result in legal action.
  • Trademarks: The IRASTO Weight Loss name, logos, and other trademarks on the site are protected under intellectual property laws. Use of these trademarks without prior written permission is strictly prohibited.

All rights not expressly granted under these Terms and Conditions are reserved by IRASTO Healthcare Pvt. Ltd. If you have any questions regarding intellectual property, please contact us for further clarification.


9. Limitation of Liability

By using the IRASTO Weight Loss website and participating in our programs, you acknowledge and agree to the following limitations of liability:

  • No Guarantee of Results: While our programs are designed to promote weight loss and overall health, IRASTO Weight Loss does not guarantee specific results. The outcomes of weight loss programs vary based on individual factors such as health, adherence to the program, and lifestyle choices.
  • Assumption of Risk: You understand that participating in any weight loss, fitness, or health program carries inherent risks, including injury or adverse health effects. You agree to assume full responsibility for any risks associated with participation in our programs and services.
  • No Liability for Medical Issues: IRASTO Weight Loss and its team of professionals are not liable for any medical issues, injuries, or complications that may arise from following our programs without consulting a qualified healthcare provider. It is your responsibility to seek appropriate medical advice before starting any program.
  • Website Use: While we strive to ensure that our website is safe and secure, IRASTO Weight Loss will not be held liable for any damages or losses resulting from the use of, or inability to use, our website. This includes, but is not limited to, issues such as viruses, technical problems, or data breaches.
  • Limitation of Damages: To the maximum extent permitted by law, IRASTO Weight Loss and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or services, even if we have been advised of the possibility of such damages.
  • Total Liability: In any event, the total liability of IRASTO Weight Loss for any claim arising from the use of our website or services shall not exceed the amount you have paid for the program.

By using our website and services, you agree to release IRASTO Weight Loss from any and all claims, damages, liabilities, or expenses that may arise from your participation in our programs.

If you have any concerns or questions regarding this limitation of liability, please contact us.


10. Privacy and Data Usage

At IRASTO Weight Loss, we are committed to protecting your privacy and ensuring the responsible use of your personal data. By using our website and services, you consent to the collection, use, and storage of your information as outlined in our Privacy Policy.

  • Data Collection: We collect personal information such as your name, contact details, medical history, and health goals to create customized weight loss plans and provide effective services.
  • Data Usage: Your data is used to deliver personalized programs, monitor your progress, and communicate with you about your program and other relevant services. We may also use your data to improve our services and for analytical purposes.
  • Data Sharing: : We do not sell or share your personal information with third parties, except when necessary to provide our services (e.g., with healthcare professionals) or as required by law.
  • Data Security: We take all reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse through the use of secure systems and encryption methods.

For more detailed information, please refer to our [Privacy Policy], where you can learn about your rights, how we protect your data, and how you can access or modify your personal information.

By using our website and services, you agree to the terms outlined in our Privacy Policy.


11. Modifications to Terms

IRASTO Weight Loss reserves the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated version on our website.

  • User Notification: We will take reasonable steps to notify users of significant changes, either through email or by posting a notice on the website. However, it is your responsibility to review the Terms and Conditions periodically to stay informed of any updates.
  • Continued Use: Your continued use of the website or participation in our programs after any modifications signifies your acceptance of the updated terms. If you do not agree with the revised terms, you should discontinue using the website and services.

If you have any questions about these modifications or need further clarification, please contact our support team.


12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of INDIA, without regard to its conflict of law provisions.

  • Jurisdiction: Any disputes arising out of or relating to the use of our website, services, or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in BENGALURU, karnataka.
  • Legal Proceedings: By using our website and services, you agree to submit to the jurisdiction of these courts for any legal matters or disputes that may arise.

If you have any concerns or questions regarding the governing law, please contact us.


13. Contact Information

If you have any questions, concerns, or need further assistance regarding these Terms and Conditions, our services, or any other inquiries, please feel free to contact us:

  • Email: info@irastoweightloss.com
  • Phone: +91-8496000111
  • Address: IRASTO Healthcare Pvt. Ltd., #172, 1 Floor, 6 cross, Vishnuvardhan Road, Banashankari III Stage, Bengaluru 560061, India
  • Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST)

We are here to assist you and ensure your experience with IRASTO Weight Loss is as smooth as possible. Feel free to reach out to us at any time.

Updated on 28 October, 2024.